Digital transformation in Retail is about innovation, agility, data intelligence, customer centricity, etc., as well as streamlining processes, reducing costs, and making business more efficient. In addition, the digital transformation also includes using technology to create a connected engagement facility for the buyers.
To gain a competitive edge in 2022 and keep pace with accelerated innovations, retailers must redesign their business model to leverage digital technology optimally. Here are the retail digital transformation and innovation trends you need to know:
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